Privacy Policy & Cookie Notice

1. Introduction

ToyBx ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and use our services.

This policy also explains our use of cookies and similar tracking technologies, particularly for visitors from the European Economic Area (EEA), United Kingdom, and Switzerland.

2. Information We Collect

Information you provide to us:

• Contact information (name, email, phone number)
• Business information when requesting quotes or information
• Communications you send to us

Information we collect automatically:

• Device and browser information
• IP address and location data
• Website usage and interaction data
• Cookies and similar tracking technologies

3. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website, analyze usage patterns, and deliver personalized content and advertisements.

Types of Cookies We Use:

Third-Party Services:

• Microsoft Clarity: Provides user behavior analytics to help us improve our website
• Facebook Pixel: Helps us measure advertising effectiveness and deliver targeted ads
• Google Tag Manager/Google Ads: Manages tracking codes and advertising campaigns

4. How We Use Your Information

We use the information we collect to:

• Provide and improve our services
• Respond to your inquiries and requests
• Send you relevant information about our products
• Analyze website usage and improve user experience
• Comply with legal obligations
• Protect against fraud and security threats

5. Your Cookie Choices and Rights

You have control over how cookies are used on our website:

• Cookie Consent Banner: When you first visit our site, you can choose which types of cookies to accept
• Browser Settings: You can modify your browser settings to block or delete cookies
• Opt-out Tools: Many advertising networks provide opt-out tools

Your Rights (EEA/UK/Switzerland visitors):

• Right to access your personal data
• Right to rectify inaccurate data
• Right to erase your data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Cookie consent preferences are stored for 12 months.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.